Error boxes in check out

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2 weeks 3 days ago #372720

-- HikaShop version -- : 6.3.0
-- Joomla version -- : ‎5.4.7

Hi,

prnt.sc/b8b8YIZiW5ry

As you can see in the photo above, a small box is displayed behind the product name. Does anyone know how to remove that? It is not in the product name, because I have already changed that.

Thank you in advance!

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2 weeks 3 days ago #372724

Hi,

This looks like a font awesome issue with the Joomla template you're using.
Which template are you using ?
Could you provide the URL of the page so that we could look at the situation ?

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2 weeks 2 days ago #372747

Hi Nicolas,

Thank you for responding.

jouwnaambord.demodotcom.nl/ontwerp-aanvragen/checkout
This is the check out link, but I'm not sure it also works when you didn't add something to your card.

We're using YOOtheme Pro (version 5.0.17) on Joomla.

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2 weeks 2 days ago #372755

Hi,

Unfortunately, I'm not able to access your link. I'm currently travelling in Japan, and will be for the next few weeks, and your website is blocking access from that country:
"403: Toegang geweigerd
Je land (JP) staat op de zwarte lijst"

Check the settings of your template. It should have a setting for font awesome and make sure it is turned on:
yootheme.com/support/question/172021
When you test again after this, make sure you clean up the template / website cache, and do a hard refresh of the page.

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