Problems with "Have a question about the product"

  • Posts: 41
  • Thank you received: 0
12 years 3 months ago #37330

Hi

I have a problem with the query of the product in the Business Edition.
On the product page on the button "Have a question about the product" when people write I do not receive the form correctly, I only receive the name, email and the query but I do not receive the reference product.
What is the problem?
I send some screenshots

Than you

Andreu

Attachments:
Last edit: 12 years 3 months ago by diosneptuno.

Please Log in or Create an account to join the conversation.

  • Posts: 81598
  • Thank you received: 13082
  • MODERATOR
12 years 3 months ago #37469

Hi,

You should get the name of the product in the subject of the email. If not, you must have that problem:
www.hikashop.com/en/forum/4-how-to/36858...for-information.html

The following user(s) said Thank You: diosneptuno

Please Log in or Create an account to join the conversation.

  • Posts: 41
  • Thank you received: 0
12 years 3 months ago #37500

Hello Nicolas:

Thanks I had some product variants without title, this was the problem.
Now works correctly :)

Last edit: 12 years 3 months ago by diosneptuno.

Please Log in or Create an account to join the conversation.

Time to create page: 0.060 seconds
Powered by Kunena Forum