Adding new products page not displaying all catego

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9 years 10 months ago #207359

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.3
-- PHP version -- : 5.4.40
-- Browser(s) name and version -- : Chrome 43.0
-- Error-message(debug-mod must be tuned on) -- : None

Hello there. When I try to add new products to Hikashop the system isn't displaying all the available categories. Just two of them for some strange reason.

I can navigate through all the categories on the frontend no problem, Just can't add new products to several categories. I've attached two screenshots. One of the add new product page showing only a handful of categories while the other attachment is the full list of available products.

Thoughts?

Thanks so much for your help.

David J.

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9 years 10 months ago #207374

Hi,

Can you try to click on the "rebuild" button of the Categories listing ? That might be enough to solve the problem.
If not, we'll have to look directly at the issue on your backend and thus we'll need at least a backend access and maybe a FTP access to your website.

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9 years 10 months ago #207435

Yep, that totally did the trick. Thanks so much for your help with it.

David J.

Last edit: 9 years 10 months ago by akasharkbow.

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