User loyalty points

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8 years 11 months ago #200786

-- HikaShop version -- : 2.4.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.0

Hello!

Please help me answer and solve these questions.

1) How can i setup the loyalty program?
2) How can the users see how many points they have?
3) The invoices don't generate for some reason? I tried all the switches still no invoice number.

Thank you so much!

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8 years 11 months ago #200821

Hi,

1. You can follow this documentation:
www.hikashop.com/support/support/documen...57-using-points.html
2. If you use a custom user field, the users will only see their points during the checkout.
If you use instead the AlphaUserPoints mode (meaning that you also need to install AlphaUserPoints on your website), this extension has modules allowing you to display their points to the users on the frontend on top of having them displayed in the checkout.
3. Can you do a screenshot of the "order" section of the HikaShop configuration ?
Are your orders confirmed automatically ?
If not, if you confirm manually an order from the backend, do you get the invoice number generated ?

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8 years 1 month ago #230819

Hello,

I have the HikaShop Starter 2.6.0
Joomla version 1.5.26
Although I can't use one of the two pints system with this version, I want to know if it's possible for users to use their points when making a payment, by using the payment plugin. If so, where can I download this plugin?

Thanks in advance.

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8 years 1 month ago #230837

Hi,

Yes that's possible. The plugin is included by default in HikaShop Essential and HikaShop Business. You just have to go in the menu System>Payment methods and click on the new button in order to select the HikaShop user points payment plugin and configure it.

The following user(s) said Thank You: Sue

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4 years 9 months ago #308705

Can this feature of providing the loyalty points to loyal customers is also available for HikaMarket?

Also, Is there any feature such as 'Affiliate Program', where a store owner can provide the referral links to the vendors to pass on to other vendors or avail themselves to get the affiliate vendors discount or let's say referral discount to get registered?

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4 years 9 months ago #308726

Hello,

"loyalty points" (also called "User points")
Credits in a virtual money that the user earn when buying some products.
HikaMarket do have an integration so vendor can earn points when they are selling some products.
These points can be used as discounts thanks to the "userpoints" payment plugin.

Affiliation
System in HikaShop which allow customer to have a link to promote the website and earn "affiliation commission" when someone is buying a product via the affiliation link.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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