Cart reminder send in the same email to various recipients

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  • Hikashop Business
2 weeks 1 day ago #312608

-- HikaShop version -- : 4.2.1
-- Joomla version -- : 3.9.12
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Cart reminder send in the same email to various recipients


Yesterday I bought the reminder plugin for Hikashop and today I check that in the first reminders is sent the same email to multiple users when it should be an email to each user (data protection). And the products shown in the email are a mixture of several user carts that go in the same email.

Can you check this?

Best regards,
Bruno Simões

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  • MODERATOR
2 weeks 23 hours ago #312610

Hello Bruno,

We'll need more information about it, so can you show us some screenshots of your users cart and of the email they are receiving ?

Kind regards,
Mohamed.

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