Export file is empty (products)

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  • Hikashop Business
1 week 4 days ago #322489

-- HikaShop version -- : 4.3.0
-- Joomla version -- : 3.9.20
-- PHP version -- : 7.2
-- Browser(s) name and version -- : Any
-- Error-message(debug-mod must be tuned on) -- : None

Hi

I go to products in Hikashop backend, check 20 products and click on export button.

I can download CSV file, but it contains first line only with product_id product_parent_id product_name etc.

But not a single product. Not even if I check one product only.

Why?

Thanks.

Patrick

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  • MODERATOR
1 week 3 days ago #322494

Hi,

The first lines of the CSV are for the category tree.
So only the "parent_category" and "categories" columns should be filled.
Then, you have the products lines below that.
So you probably have the products, you just have to scroll down a bit.

The following user(s) said Thank You: pat01

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  • Posts: 13
  • Thank you received: 1
  • Hikashop Business
1 week 3 days ago #322525

Hi

It works as you said.

Thanks.

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