Shipping 2 products from 2 different warehouses

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10 years 10 months ago #176392

-- url of the page with the problem -- : www.lockharttactical.com
-- HikaShop version -- : latest
-- Error-message(debug-mod must be tuned on) -- : Error while sending XML to CANADA POST. Error code: -3002. Message: Parcel too large to be shipped with CPC.

I have over 9000 products.

I have split them into 2 DIFFERENT warehouses, depending on where they are shipped from.

we have a CANADA warehouse and a USA Warehouse.

We also have 2 different shipping methods.
1) Canada post = for Canada warehouse orders
2) Fedex = for USA warehouse orders

This item is from a CANADA warehouse:
www.lockharttactical.com/component/hikas...00-lumens-flashlight

This item is from a USA warehouse:
www.lockharttactical.com/component/hikas...lic-safety-toe-boots

If I ship 1 or even 50 products from the CANADIAN warehouse, it works perfectly...

If I ship 1 or 50 products from the USA warehouse, it works perfectly...

But If i try to ship 1x product from the Canadian warehouse and 1x product from the USA warehouse at the same time, the system glitches out.

It seems its impossible to order products from 2 warehouses at once.
How would I counter this?

The reason for different warehouses / shipping methods made specifically for those warehouses, is to try to keep shipping costs down for the customer. Offering the lowest rates possible.

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10 years 10 months ago #176418

Please provide a test user account so that we can reproduce the issue.
With the test user account we created, the fake address we used was refused.

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10 years 10 months ago #176509

PM SENT

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10 years 10 months ago #176615
The following user(s) said Thank You: samuel

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