A mess with category links

Hi,

Enter the URL that you want among the ones generated in the "canonical URL" field of your category/product and the system will always use it as long as you didn't turn off the "force canonical URLs on listings" setting of the HikaShop configuration.

You should keep the default value "Use canonical URL if specified".

Did you enter the URL that you want for your product in the "canonical URL" field ?
As I said, this is also necessary. Not just changing the "force canonical URLs on listings"setting.

If you don't see any change with the canonical URL specified and that setting set to "Use canonical URL if specified", then it means that you must have some caching on your website, preventing you from seeing the change (so try to clear the cache of Joomla), or that you have some view overrides of the listing view files of HikaShop in your template which don't support canonical URLs.

Hi,

Did you enter the URL that you want for your product in the "canonical URL" field ?

Please provide us details about your configuration and the issue so we will be able to understand it clearly.

For example, the screenshot you gave ; I can find the first element that you pointed but I can't find the second one.. So it does not help to understand what you're talking about and for sure, the nature of the issue.

Regards,

Hi,

Is the URL in the "canonical URL" field of your product/category the one used ?
If so, and if the URL is wrong, it means that you have the wrong one in the "canonical URL" field of your product/category.
As I said previously, you need to enter the URL that you want for your product/category in the "canonical URL" field of the product/category and that must be one of the valid URLs of the product/category.

If not, then the issue is with the listing which should use it instead of using another one and that can usually be explained because of caching or view overrides as I previously said. If you don't have a canonical URL in the product/category, and that the URL of the product/category on the listing doesn't work, then I don't see any other possibility than a caching or view override issue.

We can have a look to the backend, but the solution will be among what I said already. I don't see any other reason for what you describe to happen.

Hi,

Please use the "contact us" form
www.hikashop.com/support/contact-us.html

Regards,

Hi,

Thank you for the access. I see what was the problem.
It was only with the sub categories displayed below the categories on the categories listing.
That's because we forgot to change the link generated there to the new system, supporting canonical URLs.
I've change the line:
$link = hikashop_completeLink('category&task=listing&cid='.$child->category_id.'&name='.$child->alias.$this->menu_id);
to:
$link = $this->getLink($child);
in the file "listing_div" of the view "category" via the menu Display>Views so that it uses the new system and it seems to work fine on your website.
We'll add that change on our end too for the next version of HikaShop.