Edit / Add address from user panel isnt working

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9 years 11 months ago #215107

-- HikaShop version -- : 2.5.0

Hello

When i tried to edit user's address through user panel, it doesnt work

when i click the new or edit button, it doesnt work / nothing happened



please help

i noticed that this problem also happened in plain joomla

Install latest joomla
using latest hikashop 2.5.0, latest joomla 3.4
use beez3 template as default
try edit user's address
but no problem on protostar template

Some of my finding:
- No error message on Chrome dev tools / firefox firebug
- i debug.. the idea of this two button simply, display div and add iframe, but the on('show') listener never triggered

Last edit: 9 years 11 months ago by veeco.

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  • MODERATOR
9 years 11 months ago #215109

Hi,

Please change your "popup mode" in your HikaShop configuration.
I suppose that your template is not compatible with the current popup mode you're using ; so you do not see the popup in your page.

Otherwise it could be a javascript issue in the page but in that case, we will need an access to see the problem directly.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: veeco

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