Coupon field doesn't shop up in front end

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9 years 7 months ago #223213

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.5
-- Browser(s) name and version -- : google

I've add a coupon code with 40% reduction but there is no field on product page or at checkout.
Any ideas ? thanks for your answer
SET UP
Code
code1a
*
Type
Coupons

Valeur fixe
0.00000
€ EUR

Pourcentage
40.000
Catégorie de taxe
Default tax category

Nombre d'utilisations
20
Activé
Yes
Date de début
2015-12-05 12:29

Date de fin
2015-12-07 12:29

Minimum de commande
0.00000
Nombre minimum de produits
1
Quota
0
Quota par utilisateur
0
Produit

Catégorie

Sous-catégories incluses
Yes
Zone

Auto-charger dans le panier si possible
No
La valeur du coupon est calculée seulement sur le prix du produit sélectionné
No
Gestion des produits avec réduction
Comportement standard

Forcer l'affiliation à
Aucun partenaire

Niveau d'accès
aucun Tous Personnalisé
all

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9 years 7 months ago #223217

Hi,

I'm sorry but that's just not possible to understand the content you pasted.
If you want to provide details about your configuration ; please use screenshots

More than that, HikaShop 2.6.1 is not a valid version number.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 7 months ago #223284

Hi
Where do I find the version number ?
I have the business edition, the last one, but cannot see version number.
thanks
regards

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9 years 7 months ago #223350

Hi,

Go in the Joomla extension manager and in the list of extensions, you'll find the version for each extension installed on your website, including HikaShop.

As Jerome said, it would be great to have some screenshots so that we can see what's going on (a screenshot of the problem, one of the coupon, one of the settings in the Checkout tab of the hikashop configuration).

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9 years 7 months ago #223352

HI,

the version is 2.6.0
please find attached some screenshot.
thanks for your help !

Attachments:

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9 years 7 months ago #223368

Bonjour,

Vous avez enlever la vue "coupon" de votre "flux de passage en caisse" dans la configuration d'HikaShop. Remettez la vue dans votre passage en caisse et vous pourrez à nouveau entrer des codes coupon.

The following user(s) said Thank You: patmiami

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9 years 7 months ago #223670

Bonjour Nicolas et merci beaucoup pour la reponse.
Je peux maintenant voir le coupon.
merci

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