Contact form not send email

  • Posts: 2
  • Thank you received: 0
  • Hikashop Business
1 week 2 days ago #306578

-- url of the page with the problem -- : formula.com.vn/vi/list/product/contact/cid-17

Hi,
I can receive email from Joomla (email testing is ok)
But when i fill up the contact form on product page, it get error and keep on reloading

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 65706
  • Thank you received: 9590
  • MODERATOR
1 week 1 day ago #306603

Hi,

I did a test and it worked for me:
monosnap.com/file/bn0Xdu9Nu9tPCman9B32wVrqLrs46I
You can check if the email is sent by HikaShop or not in the menu Customers>email history where you should see all the emails sent by HikaShop. It's possible that there is an issue with your email server if you didn't receive the contact request email for the test I sent.
In that case, you'll have to check with your hosting provider for why the email was not delivered.

Please Log in or Create an account to join the conversation.

Time to create page: 0.054 seconds
Powered by Kunena Forum