billing information not complete when registered.

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  • Hikashop Business
2 weeks 1 day ago #309614

-- HikaShop version -- : 4
-- Joomla version -- : 3.9
-- PHP version -- : 7
-- Error-message(debug-mod must be tuned on) -- : none

hi

how do i require registered buyers to fill up the billing information when checkout or during registration do complete the billing information?

My issue is that even do the fields are marked required when a buyers has registered and forgot to fill up his billing info he will still be able to checkout. It leaves the seller a lot of black fields

thanks

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  • MODERATOR
2 weeks 1 day ago #309625

Hi,

That's not possible unless you removed the "address" view from your checkout workflow. In that case, someone only need to be logged in to finish the checkout, the address is not required. So if the user registers through the checkout, he will have to fill the address if you activate the "ask address on registration" setting, but if he registers through the joomla registration and then logs in, he won't have to fill his address during the checkout.
So you should make sure that the "address" view is in your checkout workflow.

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