Hikashop Content module format broken

  • Posts: 8
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  • Hikashop Business
6 days 21 hours ago #369655

-- HikaShop version -- : 6.1.1
-- Joomla version -- : 6.01
-- PHP version -- : 8.3
-- Browser(s) name and version -- : Chrome,ie,firefox
-- Error-message(debug-mod must be tuned on) -- : None shown

I set up a new preproduction environment and have an issue when attempting to define\setup a new site module

System >> SIte Modules >> Click the Joomla "New+" button >> then select the entry for "Hikashop content module"

the page displays as shown in the attachment.

Other Hikashop modules (And the non hikashop modules that are present do present a validly formatted page.

I have turned error reporting on (maximum) but nothing jumped out. - I have also switched template styles and then reverted back to the default Atum. And of course removed Hikashop install and reinstalled - cleared cache etc

Any suggestions on what to look at in troubleshooting this?

Many thanks

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  • MODERATOR
5 days 16 hours ago #369659

Hi,

The screenshot indicates that the CSS from HikaShop is missing.
I could be that you had a PHP fatal error during the generation of the page, preventing Joomla from adding the CSS files to the page.
Normally, you should be able to see a "fatal error" message at the bottom of the page.
Do you see any ?
Also, you can activate the "debug system" setting of the Joomla configuration and try again. This might help displaying the error message at the bottom of the page. So please try it.
Once we know the error message, we'll be able to tell you what to do.

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