Product snippets Hikashop 6.4.0

Hi,

The issue is that on your related products listing module, each product was marked with schema.org/Product structured data. Google expects Product items to have an offers property (with a price). Products that have no price (like "Carpetas y cajas para cocas" and "Cajas microcanal para envios"), or at least none shown on the listing were flagged as having a critical error because they had no offers.

We have fixed this. The listing templates now use schema.org/ListItem instead of schema.org/Product for items within the category listing. The full Product structured data (with prices, availability, reviews, etc.) is only output via JSON-LD on individual product pages where all required fields are present.

The fix is available in the latest 6.4.0 package. You can download it from your member area and install it over your current version. After updating, you can re-run the Google Rich Results test and the errors should be gone. Note that it may take some time for Google to re-crawl your pages and clear the errors from Search Console.

Hi,

1. Product snippets

The remaining errors are caused by the carousel templates (used for related products, cross-sell modules, etc.) which still had `schema.org/Product` markup on each item. We had fixed the category listing templates but missed the carousels. This has now been fixed as well. Please download the updated 6.4.0 package from your member area and reinstall.

After that, you can verify the fix immediately by testing your pages with Google's Rich Results Test at search.google.com/test/rich-results (use the "Test URL" option). The Search Console errors will clear once Google recrawls the affected pages, which can take a few days to a few weeks.

2. Breadcrumb category URLs

The breadcrumb on the product page was building category links using the product menu item (e.g. `/comprar/`). Since the Joomla SEF router needs a matching view to generate the correct URL, using a product menu item for a category listing URL resulted in URLs without the proper prefix (e.g. `/cajas-para-tartas` instead of `/catalogo/cajas-para-tartas`).

The fix now looks up the most appropriate category listing menu item for the breadcrumb links. It checks all your category listing menu items and selects the one whose configured root category is the closest ancestor of the product's category. This way, if you have `/catalogo/` pointing to your main product categories and another menu for a different section, the breadcrumb will use the correct one.

This fix is also included in the updated package.

Hi,

Thank you for the screenshot showing the details. The "Carousels" error was caused by the ListItem elements in the product listing and carousel templates missing the required position property. Google requires each ListItem in an ItemList to have a position number.

We've added the missing position property to all listing and carousel templates. Please download the updated 6.4.0 package and reinstall. After that, test the page again with Google's Rich Results Test to confirm the errors are resolved.

Hi,

I've checked your page source and the HTML is clean. There is no inline microdata outside of the JSON-LD script tags. This strongly suggests the issue comes from a view override in your Joomla template that is using the old code.

To confirm, could you please try this quick test:

1. Go to your server via FTP or file manager
2. Navigate to templates/<your_template>/html/com_hikashop/
3. Rename the product folder to product_backup
4. Clear your Joomla cache
5. Run the Rich Results test again on the same URL

If the carousel errors disappear, then the issue is confirmed to be in one of your view overrides. You can then either delete the overrides you don't need, or update them to match the current 6.4.0 versions via Display > Views.

After testing, you can rename product_backup back to product to restore your customizations.

Hi,

Thank you for your patience. We found the issue. The listing and carousel templates were outputting ItemList/ListItem structured data (which Google interprets as carousels) even when prices were not displayed on those modules. Google requires complete product information including offers/price for carousel rich results, so it flagged them as invalid.

We have updated the templates so that the ItemList structured data is only included when prices are shown. When prices are hidden, the microdata is omitted entirely, which prevents Google from detecting invalid carousels.

You can download the latest update from your member area and install it over your current version. After installing, clear your site cache and re-test the page with Google's Rich Results Test to confirm the carousel errors are gone.

Let us know if that resolves it.
Note that as explained before, if you have overrides, you might not see the changes...