Maximum Weight for Order

  • Posts: 146
  • Thank you received: 21
  • Hikashop Business
2 days 20 hours ago #370931

-- HikaShop version -- : HikaShop Business 6.4.0 [2603202315]
-- Joomla version -- : 6.0.3
-- PHP version -- : 8.4.18

Among 8 items we are selling one weighs 12.5kg

Looking as to what settings to make the following happen

If someone orders this product then no other products can be ordered with it
OR
If someone orders other items and then goes to order the 12.5kg item they cannot do so

Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 85323
  • Thank you received: 13937
  • MODERATOR
2 days 16 hours ago #370938

Hi,

You can achieve this using a combination of shipping method restrictions. There are two approaches:

Option 1: Weight + Volume restrictions :

Set dimensions of 0 on your 12.5 kg product, and a weight of 0 and dimensions of 1 in your other products. Then set up your shipping methods like this:
- Shipping method A (for normal orders without the heavy product):
Min volume: 0.5
Max weight 1

- Shipping method B (for the heavy product alone):
Max volume: 0.5
Min weight: 1

Also, make sure the "Force shipping for virtual / weightless items" setting is activated.
When the heavy product is in the cart alone, only method B is available. When only light products are in the cart, only method A is available. When both are in the cart, the total volume exceeds method B's retrictions and method A's retrictions, so no shipping method is available and the customer sees a message indicating the combination is not possible and he won't be able to proceed.


Option 2: Shipping price per product with the "Block" option :

Configure two sets of shipping methods, one set for light products, one set for heavy products, and activate their "shipping price per product" setting.

Then, when you edit each product, you'll find a "shipping prices" area. There, you can use the "block" checkbox to forbid the use of some shipping methods when that product is in the cart.
Block heavy product shipping methods in the light products edit form, and block light product shipping methods in the heavy products edit form.

Then, similarly as option 1, when you have both types of products in the cart, no shipping method will be available and the customer won't be able to proceed.

We have a tutorial about shipping prices per product here:
www.hikashop.com/support/documentation/3...ng-manual-price.html

Please Log in or Create an account to join the conversation.

  • Posts: 146
  • Thank you received: 21
  • Hikashop Business
2 days 6 hours ago #370949

I may have sent you up the wrong path given some changes management have decided will make the post/pack process simpler

We have 6 individual items, with the weights below, and their price includes postage, as the AustPost postage is a flat rate.
We are also to offer bundles of these as well, which are also post included.

  • 10g
  • 100g
  • 250g
  • 500g
  • 700g
  • 4.2kg

The 12.5kg item is the one which can only be purchased alone and will use the AustPost Plugin to calculate postage between our site and the customer. This is because the postage weight/price is totally inconsistent across Australia. Also given that we can't afford to subsidise the postage fee. This item is the one we're seeking to be a standalone purchase.

Been through your previous response and went down a rabbit hole :S
Thanks

Please Log in or Create an account to join the conversation.

  • Posts: 85323
  • Thank you received: 13937
  • MODERATOR
1 day 17 hours ago #370952

Hi,

In that case, set the weight of all the items to 0 except for the 12.5kg one.
Also, make sure the "Force shipping for virtual / weightless items" setting is activated.
Then, create two shipping methods:
- one "shipping cost included" manual shipping method with a maximum weight lower than 12.5kg
- one "Standard Shipping" manual shipping method, with a minimum weight lower than 12.5kg and with the "include virtual products" setting turned off, the "shipping price per product" setting activated, and the "shipping price per product" value set to the cost of shipping one 12.5kg product.

Please Log in or Create an account to join the conversation.

  • Posts: 146
  • Thank you received: 21
  • Hikashop Business
1 day 16 hours ago #370960

Thanks
Now to get my skates on and check this out and test
Will revert

Please Log in or Create an account to join the conversation.

Time to create page: 0.060 seconds
Powered by Kunena Forum