A few issues after the upgrade to hikashop 6.5.0

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  • Hikashop Business
5 hours 19 minutes ago #372590

-- HikaShop version -- : 6.5.0
-- Joomla version -- : 5.4.6
-- PHP version -- : 8.2
-- Browser(s) name and version -- : Firefox (computer) Google chrome (mobile phone)

Hello,

I’m having a few issues since updating to the latest hikashop version 6.5.0 and joomla 5.4.6:

1/ On the mobile version, when I’m on the original artworks menu and see the list of images, the text that appears below each image is not always the same size : www.noelieceyralartstudio.com/index.php/en/original-artworks

2/ On the product page, when I clikc on the arrow to see the next image, the screen moves down and so the images are not visible anymore. I have noticed that this doesn’t happen with all products, but with most of them. Here is one example where this is happening : www.noelieceyralartstudio.com/index.php/...eyond-time-and-space

3/ I’m having an error on the checkout page when I add a product to the cart. See attached image.

4/ When I click on the product at the checkout page in order to change the characteristics’ values, the page doesn’t show up properly compared to how it used to look like. I have attached an image for this issue also.

Do you know where these problems are coming from and how to fix them ?

Many thanks !

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1 hour 40 minutes ago #372596

Hello,

Thank you for the details and the screenshots, they point clearly to the cause.

The warning on your screenshot is the key:

Undefined variable $edit in .../templates/ja_blockk/html/com_hikashop/checkout/show_block_cart.php

That file is a HikaShop view override stored inside your template (ja_blockk). It is an old copy of our checkout cart view, made for a previous HikaShop version. In HikaShop 6.5.0 that view changed, so your outdated copy is now out of sync and breaks:

- issue 3 is the warning it prints in the cart
- issue 4 is the same file rendered in edit mode, which is why the "Edit product information in the cart" popup no longer looks right

Overrides are not updated automatically when you update HikaShop, so after a major update they have to be updated or removed by hand if they cause problems. To fix issues 3 and 4, edit or remove this file:
templates/ja_blockk/html/com_hikashop/checkout/show_block_cart.php

If you did not need a custom version, simply delete it and HikaShop will use its own up to date view.

Issues 1 and 2 are almost certainly the same thing: other outdated HikaShop overrides left in your template. To confirm it in one step, rename the whole override folder temporarily:
templates/ja_blockk/html/com_hikashop  ->  com_hikashop_old

Then reload the pages. If the listing text, the product image navigation and the checkout all go back to normal, the overrides were the cause. You can then either keep the default views, or re-apply your customizations one by one on top of the new 6.5.0 view files (copy the new file from components/com_hikashop/views/... and redo your changes in it). AI like claude code or ChatGPT code can do the work if necessary.

If a problem remains even with that folder renamed, tell me which one and I will look at it specifically, as it would then be a template CSS point rather than an override.

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