Hikashop Google Products Plugin

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4 years 8 months ago #309844

-- HikaShop version -- : 3.5.1
-- Joomla version -- : 3.8.10

Hello.
We have some problems with the Hikashop Google Products integration Plugin. The Google Merchant feed, generated by this plugin is encoded in UTF-8. Our main website languages are Ukrainian and Russian, they use ANSI coding. When I tried to convert the generated feed to ANSI with Notepad +, it didn't work, the symbols are still unreadable. Could you, please, advise us on how to fix that?

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4 years 8 months ago #309874

Hello,

Notepad++ or other software can perform the encoding modification without problem.
But if you change the encoding or "convert", it will give you a different result ; the conversion is what you want to do.
Afterwards, I'm afraid that it's a bit outside the limit of HikaShop support and I invite you to perform some search on how you can change the encoding (convert) a file.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 38
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4 years 8 months ago #309922

Hi Jerome.
Our problem was somewhat resolved. Thank you for your advice.

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