Google Products Plugin not generating files on cron

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  • Hikashop Business
3 days 8 hours ago #371650

-- HikaShop version -- : 6.4.0
-- Joomla version -- : 5.4.4
-- PHP version -- : 8.2.30
-- Browser(s) name and version -- : Firefox 149.0
-- Error-message(debug-mod must be tuned on) -- : none

Greetiing,

As the title notes. My Google Products Plugin is not updating the associated xml and json files when the cron job is fired.

- The files are generated when I use the manual trigger

- I'm using an outside cron service. The Hikashop configuration cron page is verifying the cron is firing.

- I had this working on another server. I suspect it has never worked on my new server. Figured that out when I went in to enable the new JSON feature.

Attached find screenshots of the Hika cron config page and a couple shots of plugin settings.

I've set the sever folder and files to 755 permissions.

I;ve shut off Admin Tools and got the same results.

I've had Claude review my admin tool generated .htaccess and it found and fixed one problem.

Got any ideas ?

Thanks

: D

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  • MODERATOR
2 days 19 hours ago #371651

Hi,

If you want the plugin to update periodically the XML / JSON, you need to activate the "Enable auto update" setting.

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  • Posts: 88
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  • Hikashop Business
2 days 11 hours ago #371654

tried with autoupdate enabled.

still didn't update files.

: D

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  • MODERATOR
2 days 8 hours ago #371655

What frequency did you configure ? What is the value of the last update field ?

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  • Hikashop Business
2 days 4 hours ago #371658

Thanks nic,

See attached.

Crons are sent from an external service every 15 minutes using the specified url.

Hikashop sees them as noted on the cron page.

Hikashop frequency is set to 10 minutes.

Hikashop reports only register when I’ve triggered manually.

: D

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  • Posts: 85508
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  • MODERATOR
13 hours 15 minutes ago #371661

Hi,

I don't see why it wouldn't work.
Could you provide a backend access via our contact form in order to look into the situation ?

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  • Hikashop Business
5 hours 54 minutes ago #371665

Sent

Thanks

: D

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