Manual order status without stock management

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  • Hikashop Business
2 weeks 1 day ago #308228

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3,9,8
-- PHP version -- : 7.3.6

Hi,

We need new order statuses, both with or without invoice, but without stock management (stock management remains with default statuses).

We tried to put some new statuses up but stock gets modified as soon as we insert products in the new order with the new status.

Is it a problem of Hikashop Systrem configuration (Update stock on confirmed; Clear cart on created) or is it a wrong order status definiton (pubblicated, only flag is statistics)?

Thank you,


Dreamlord Press
www.dreamlordpress.it
Roleplaying Games in the new era

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2 weeks 1 day ago #308229

Hi,

The statuses will only be taken into account if they are enabled under the "invoice" column of the System>Order statuses menu.
That's mentioned when you hover on that column name title.
And that's only the case if you set the Update stock on confirmed in the HikaShop configuration. If you set it to created, then the stock will change when the order is created and the stock won't change until the order is cancelled (the statuses enabled in the "cancelled" column).

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  • Hikashop Business
2 weeks 1 day ago #308247

So,

Which is the right configuration to have a status to use manually, without invoive creation, and without stock change?

- System/Main/Product: Update stock on confirmed - Yes/No
- System/Main/Cart: Clear Cart on order - Confirmed/Created
- System/Order Statuses: columns to flag

At the moment, the custom Order Status with "Update stock on confirmed" = Yes and "Invoice" column not flagged is updating stock.

I would need to have custom Order Statuses to use in the backend, to add sellings (both with or without invoice creation) made outside the shop, without altering shop's stock.

Thank you very much,


Dreamlord Press
www.dreamlordpress.it
Roleplaying Games in the new era

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2 weeks 18 hours ago #308248

Hi,

Regarding the options "Update stock on confirmed" and "Clear Cart on order", you can configure them however you want/need.
When you create your custom order statuses in the System>Order statuses menu, you just need to make sure that they aren't enabled under the "invoice" and "cancelled" columns. Then, they won't be taken into account for the stock of the products.

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