Sender information in emails neglected

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  • Hikashop Business
2 weeks 4 days ago #314459

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.14
-- PHP version -- : 7.3.13
-- Browser(s) name and version -- : all browsers
-- Error-message(debug-mod must be tuned on) -- : no error message

Hi,

I want the e-mail "A contact request has been made" to go to another email-address (This email address is being protected from spambots. You need JavaScript enabled to view it.) then the other mails ( like order notification etc).
Therefor I filled the "Sender information" with different "From Name" and "From Address", but the contact request is still going tot the default e-mail address (This email address is being protected from spambots. You need JavaScript enabled to view it.).



Is this the right place to modify the e-mail address or do I need to do something else?

Thanks,
Peter

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  • Posts: 67916
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  • MODERATOR
2 weeks 3 days ago #314471

Hi,

The "from" is the sender of the email, not the receiver.
What you want to change is the "to".
The contact request is actually sent to the "From Address" that you configured in the HikaShop configuration, in the "email" section.

If you don't want to change that setting but still want to change the email address receiving the contact requests, you would have to edit the email via the menu System>Emails, and add such code at the beginning of the HTML or preload:
<?php $mail->dst_email = array('XXX'); ?>
where XXX is the email address you want to receive the email.

The following user(s) said Thank You: sandvalley2019

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  • Posts: 24
  • Thank you received: 1
  • Hikashop Business
2 weeks 1 day ago #314563

Thanks again, it works!

Regards,
Peter

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