SHIPPING ADDRESS Not Showing on Any Emails or Front-End UCP

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4 years 2 months ago #315581

-- url of the page with the problem -- : www.surekleenproducts.com.au/
-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.15
-- PHP version -- : 7.3.14

The SHIPPING ADDRESS is correctly added and selected and shows up correctly in the order Back-End, but does not show on any emails and does not show up in the orders in the Front-End User Control Panel.

I can send you login details.

Last edit: 4 years 2 months ago by MSTACE.

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4 years 2 months ago #315587

Hi,

The shipping address only appears in the order if there is a shipping method for the order.
So this tells me that you must have removed the "shipping" view from your checkout workflow.
I would recommend adding it back.
If you don't want its interface to appear, you can hide it with a bit of CSS instead.

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  • Posts: 284
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4 years 2 months ago #315638

AH! OK. Yes, since this is a purchase order system there was no need for Shipping method.
I will add one in.

Thank you.

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