How to change mail templates?

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  • Hikashop Business
4 days 2 hours ago #368412

-- HikaShop version -- : 6.1
-- Joomla version -- : 5.3.x
-- PHP version -- : 8.4.x

Hi!

I want to change two things for a specific mail template: change of order status.
First I thought I configure the view "order_status_notification.html" inside of "email (frontend and backend)". But all my changes will be ignored. So I guess I'm on the wrong way.

I want to change two things:
1. Changing of some text information in different areas of the email template.
2. Removing the footer from the cart table (things like summary price, tax ...)

When I change anything in "order_status_notification.html" nothing changes in the status mail. I can change the status of an order to "shipped", then a model windows opens with the mail template - but nothing changed here.

Please help!

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  • MODERATOR
3 days 13 hours ago #368414

Hi,

You can do it via the System>Emails menu. Edit the email there, and you can change the HTML section there.
This will allow you to use the "preview" button, to easily see the result.

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  • Posts: 82
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  • Hikashop Business
3 days 12 hours ago #368427

Ah, yes! That's it! Thank you! :)

There's another issue: In the email (sent to the customer) for the "user account" (registration confirmation) - the link text of the activation link is not translated (but it is in the language file). It is -> ACCOUNT_MUST_BE_ACTIVATED I think.

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  • MODERATOR
3 days 8 hours ago #368428

Hi,

Try editing the email "user account" via the System>Emails menu.
There, you should have the line:

<?php echo JText::sprintf('ACCOUNT_MUST_BE_ACTIVATED'); ?>
in the HTML section. If not, try changing it to this.
If yes, then maybe try changing it to :
<?php echo JText::_('ACCOUNT_MUST_BE_ACTIVATED'); ?>
and see if that helps.

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  • Posts: 82
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  • Hikashop Business
3 days 2 hours ago #368442

Thanks, it works!

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