Payment method not available when "free shipping" is used

  • Posts: 23
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  • Hikashop Business
6 months 2 weeks ago #355746

-- HikaShop version -- : 5.0.0
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.4
-- Browser(s) name and version -- : Firefox

We have a shipping method set up for free shipping when the price is over $100. Once someone has $100 in their cart and free shipping is activated, then the payment method disappears and we get the error "no payment methods found".

Can you please help me figure out what setting I am missing?

I am using Square payment method.

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  • MODERATOR
6 months 2 weeks ago #355753

Hi,

I would recommend checking the settings of your payment payment. You might have restricted it to only some shipping methods, or set the "min / max price" settings.

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  • Posts: 23
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  • Hikashop Business
6 months 2 weeks ago #355770

I didn't even see that section in the payment method! That was it for sure.

Thank you!

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