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11 years 9 months ago #119729

-- url of the page with the problem -- : kbite.ifparts.com
-- HikaShop version -- : 2.2.0.
-- Joomla version -- : 2.5.11
-- PHP version -- : 5.4.17
-- Browser(s) name and version -- : Chrome
-- Error-message(debug-mod must be tuned on) -- : Error_message

I am testing with importing articles.
Now I am trying to delete 3000+ articles, but when I try to show all articles, I only see 500 articles.
Is there a possibility to delete all articles in another way?

Thank you for the help.

Last edit: 11 years 9 months ago by info@ifparts.com.

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11 years 9 months ago #119736

There is no other way. We don't allow more than 500 elements display to avoid users getting blank pages because their server don't have enough memory to process lots of data.
You can delete them 500 by 500. It should take you only 2 minutes.

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11 years 9 months ago #119818

Thank you for the explenation.
I have tried this yesterday, but after selecting and deleting all, nothing happened the first 4 times.
The fith time I deleted 500, it worked. Is there maybe something wrong with my settings?

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11 years 9 months ago #119827

Hi there,

If it worked for the first 500 products, I can't imagine what is going wrong.
Could you give more details about what's happening?
Also, you can use the mass action system if you want to delete a large amount of product. It allow you for example to delete every product in a specific category.

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11 years 9 months ago #119837

Thank you very much for your reply.
If I select 500 articles to delete I receive the message "are you sure you want to delete".
If I select "yes" All checkboxes unselect, but no articles are deleted.

But I am going to check out the mass action system, this is probably the best solution.

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11 years 9 months ago #119875

Alright, I hope it will do the job ;)
If you have any issue do not hesitate to ask.

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