Bug: Proceed to checkout adds product to cart

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11 years 10 months ago #120450

I have done some editing to my views, however I don't know if this is related because I have deleted all the relevant view changes and still had this problem. When I click "Proceed to checkout" in my cart located on a product page it adds the current product being viewed to cart.

Note: You have to have added a product to cart with a different characteristic than the one currently displayed when you hit "Proceed to checkout".

bellaraejewelry.com/joomla/index.php?opt...ame=se-09&Itemid=159

Last edit: 11 years 10 months ago by Lutya.

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11 years 10 months ago #120485

Hi,

1. Are you sure that you reverted all your views changes through "Hikashop->Display->Views"
2. Can you test it with the last Hikashop version ? You'll just have to download it through our website and install it again.

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11 years 10 months ago #120603

I deleted each view and tested it and then put it back, so unless there are two together that are causing the problem I don't think that's it. I also just started getting the error when I proceed to checkout: "Error while sending XML to UPS. Error code: 110602. Message: Missing/Illegal Combination of Package/Dimensions"

I tried reinstalling hikashop again (I just upgraded it last week but re-downloaded it and installed it through extension manager today) and received the following error message:
SQL=ALTER TABLE `v876q_hikashop_field` ADD `field_display` text NOT NULL DEFAULT";

The only other change I have made since it last worked properly was edit the hikashop_config table via phpmyadmin and change the entry order_creation_notification.published entry to 0 - as suggested by Nicolas in this thread .

PS The only other thing I can think of was I started having these problems when I started adding products.

Last edit: 11 years 10 months ago by Lutya.

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11 years 10 months ago #120730

Hi,

Regarding the add to cart issue, that's because your cart module is inside your product page. So the form of the cart is inside the form of the product page and that's not possible in HTML. That's why it doesn't work properly.
Instead of adding your cart module inside your product page, you should add it to your template's right side position.
So as Mohamed guessed, it's probably coming from a view file edition that you did to add the cart module in the product page.

Regarding the UPS error, it means that the weight/dimensions of your products or the way you configured the UPS plugin is not correct.

Regarding the error during the install, turn off the debug mode option of the joomla configuration before trying again and it should work fine.

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11 years 10 months ago #120771

Thanks Nicolas, that was the one view I didn't check (since I couldn't). I googled how to add a Joomla module and moved it. That fixed the add to cart and shipping errors. However, my Joomla says it's not in debug mode so I don't know what the SQL database error is about. Still, with both my issues fixed I guess it's not a big deal.

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11 years 10 months ago #120805

Hi there,

You can turn on the debug mode in Site>Global Configuration>System, that should allow you to see the SQL query and error :)

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