Multiple characteristics

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11 years 8 months ago #126561

-- url of the page with the problem -- : www.lienocka.sk
-- HikaShop version -- : 2.2.1
-- Joomla version -- : 2.5.14

Hi, first I would like to thank you for the great product.
I am experiencing a problem with the product characteristics. I have one product with two characteristics (7 color and 6 sizes). I need to have one picture for one color (all sizes), and one price for each combination. So there will be 7 pictures and 42 different prices. I think this is some kind of bug, because I am not able to see all combinations and set the prices a pictures. In "manage variants" section there is always some random combinations (always one size, and multiple colors). Pls. look at the attached screenshots and you will better understand what I am trying to write :-)
Is there some solution for this? Or am I doing something wrong? Thank you very much.

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11 years 8 months ago #126585

Hi,

I am sorry but there is no attached screenshot with your post.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 8 months ago #126653

I am sorry, I forgot to click on "insert" :)







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11 years 8 months ago #126665

Hi,

It seems that the variant data is corrupt for that product. Let's try that:
1. Delete all the variants of the product on the listing of variants that you can access via the button "manage variants" on the product edition screen.
2. Delete the characteristics of the product.
3. Save the product.
4. Add the characteristics again.
5. The system will regenerate all the variants automatically and you should get the correct variants.

The following user(s) said Thank You: DuFFi_SK

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