Image display issues after upgrade to 3.2.2

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11 years 8 months ago #128492

-- url of the page with the problem -- : www.wizardperformance.com.au
-- HikaShop version -- : 3.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : Firefox 24
-- Error-message(debug-mod must be tuned on) -- : Warning: getimagesize(/home/wizardpe/public_html/images/hikashop/fox985.jpg) [function.getimagesize]: failed to open stream: No such file or directory in /home/wizardpe/public_html/administrator/components/com_hikashop/helpers/image.php on line 228

After upgrading to v2.2.2 the product and category images have disappeared and the above message is being displayed.

Last edit: 11 years 8 months ago by rodfarrell.

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  • Posts: 259
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11 years 8 months ago #128497

OK so it turns out that you have changed the path for all of the images but didn't bother to move the images to the new path? How to give a guy a heart attack at 5pm on a Friday :woohoo:

Moved the files manually from the media/hikashop folder and started breathing again. Are there any more surprises we need to know about in this upgrade?

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11 years 8 months ago #128546

Hi,

I am sorry but the update does not touch any HikaShop configuration option in the database.
More than that, the default folder is "media/com_hikashop/upload/" so I really don't know why this folder should be changed to something different and not related to HikaShop.

There is an option in the HikaShop backend to select the upload folder (and the secure upload folder).
Folder where the images are uploaded and the thumbnails are generated.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 259
  • Thank you received: 22
11 years 8 months ago #128600

AHA, it must be that I changed the path after the initial products were loaded. I had always presumed that this folder was for uploads of images to be processed in csv imports, not where they were stored. A thousand apologies (but it was a good excuse to break out the wine).

Last edit: 11 years 8 months ago by rodfarrell.
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