AddToChart Button is not visible

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11 years 8 months ago #128586

We are currently testing our shop system, but we can't see the AddToChart Button on an Produktlisting in DIV format.

What could be have an influence to the display of the addtoChart button?


Thanks

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11 years 8 months ago #128638

Hi,

When you create an HikaShop content menu or an HikaShop content module, for a product listing you can choose if you want to display or not the "add to cart" button.
Otherwise it is possible that you don't have stock (product quantity) for your products so you can't add them into the cart.
It is also possible that your products don't have a price (are free) and you have the option to not let free product added in the cart.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 7 months ago #128700

Hi Jerome,

i have an price and the stock is "0" and i am not able to change it - hika doesn't save it!

How can i change it to "unlimited" in german localisation?

Thanks

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11 years 7 months ago #128711

Hi,

Then maybe you have an issue with your database.
Turn on the debug mode of the joomla configuration and try again. Do you get any error when saving the quantity ?

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11 years 7 months ago #128714

This is the sql statement from the debugger

UPDATE `jos_hikashop_product`
SET `product_name`='........',`product_url`='',`product_meta_description`='',`product_keywords`='',`product_page_title`='',`product_alias`='',`product_canonical`='',`product_code`='Professionel',`product_tax_id`='11',`product_manufacturer_id`='0',`product_layout`='show_tabular',`product_quantity`='-1',`product_min_per_order`='1',`product_max_per_order`='0',`product_sale_start`='',`product_sale_end`='',`product_msrp`='0.0000000',`product_weight`='0.000',`product_weight_unit`='kg',`product_length`='0.000',`product_width`='0.000',`product_dimension_unit`='m',`product_height`='0.000',`product_published`='1',`product_subscription_id`='1',`product_access`='all',`product_group_after_purchase`='',`product_type`='main',`product_description`='<p>dgsdg</p>',`product_modified`='1382264028'
WHERE `product_id`='11'


i think the "`product_quantity`='-1'" fine and i don't get an db error


Update:

I have set the "`product_quantity`='-1' via sql direct in the db table and it the button is back, but after any change on the product in hika shop the "`product_quantity`=" is set to '0' ....

thats my system

Joomla! 2.5.14 Stable [ Ember ] 01-August-2013 14:00 GMT
Joomla!-Plattform-Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT

Last edit: 11 years 7 months ago by mkaker.

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11 years 7 months ago #128725

Hi,

At this moment I think that you have a wrong HikaSerial configuration.
Do you have a pack attached to your product ?
Does this pack contain serials and have a generator ?

There is an option in HikaSerial packs to link the product quantity with the pack quantity. I will recommend you to not activate it.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
Last edit: 11 years 7 months ago by Jerome.

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11 years 7 months ago #128726

Witch serial packs option is it exact?

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11 years 7 months ago #128727

Hi,

There is an option "unlimited quantiy" in the pack edition:
www.hikashop.com/support/documentation/117-pack-edition.html

The option to link the quantity of the packs with the products is a global option:
www.hikashop.com/support/documentation/1...ink_product_quantity

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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