Menu Links (Product Page) Not Working

  • Posts: 11
  • Thank you received: 2
11 years 9 months ago #133437

-- url of the page with the problem -- :
cavemanprojects.com/common/Products/buy-book
cavemanprojects.com/common/Products/hika...r-categories-listing
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Category not found
Call stack
# Function Location
1 JSite->dispatch() JROOT/index.php:52
2 JComponentHelper::renderComponent() JROOT/includes/application.php:220
3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335
4 require_once() JROOT/libraries/legacy/component/helper.php:355
5 JControllerLegacy->execute() JROOT/components/com_content/content.php:16
6 ContentController->display() JROOT/libraries/legacy/controller/legacy.php:722
7 JControllerLegacy->display() JROOT/components/com_content/controller.php:79
8 ContentViewCategory->display() JROOT/libraries/legacy/controller/legacy.php:685
9 JError::raiseError() JROOT/components/com_content/views/category/view.html.php:66
10 JError::raise() JROOT/libraries/legacy/error/error.php:242

However it works only when SEF is totally turned off.

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  • Posts: 11
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11 years 9 months ago #133463

It's weird but after I unpublished the category listing menu that's installed by default, it works. May I know what happens?

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11 years 9 months ago #133553

Hi,
Can you show me how did you configured your category listing menu through some screenshots so that I can see if the problem is coming from hikashop or not (if it's an Hikashop menu) ?

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11 years 9 months ago #133635

I have attached a screenshot of the configuration. It is the default setting actually. i don't need it for this project. I publish it to test if the other hikashop menu types are working properly because the menu type for product page is not. BTW, I did use K2 in this project as well, so I'm not sure if there's some conflicts.

To speed up the support, I am going to pm you my admin login as well.

Attachments:

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11 years 9 months ago #133946

I don't think that it's linked to that menu item.
Usually, such issue (where com_content is called instead of com_hikashop) means that a category name has the same name as another menu item, joomla category/article and thus the SEF system of Joomla thought that it had to be displayed by com_content which didn't find any category with that id and thus created any error.

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11 years 1 month ago #164007

I'm having similar problem--404 category not found when sef is turned on. Unfortunately unpublishing the default category listing did not solve the problem. I also have that weird "Products" part of the url. I didn't add any category named "Products" both to hikashop and joomla. Where does that even come from? :(

I also tried changing the configuration on SEF url options but it doesn't seem to change anything. Any hikashop menu I've created ended in the form domain.tld/Products/alias. And yes, I tried specifying a custom alias for the menus.

-- HikaShop Business edition version -- : 2.3.1
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.4.29
--built-in Joomla SEF

Last edit: 11 years 1 month ago by dv2016webmaster.

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11 years 1 month ago #164025

Hi,

The HikaShop SEF system has change a lot during this last 7 months.
For example, we added new option to remove the product id (or category id) from the SEF urls.
Now HikaShop 2.3.2 is available and like you will see in the change log, some improvements and fixes has been made.
Using the last version could help you to fix your problem.
www.hikashop.com/support/support/documen...ashop-changelog.html

If it does not solve it, having your HikaShop SEF configuration and more details about your website, products, menu. Can be useful.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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