display of pop up box

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11 years 8 months ago #135818

hi there,

on the following page: (also screen shot)
210.48.94.198/~blackhil/index.php/all-yarns-menu/checkout
the log in boxes seem to be very long. how can i adjust them so they don't go right across the whole page? and can i adjust the colour??

from the attached screen shot, how can i adjust the size of the pop up box so you see the whole thing, rather than having to scroll down?

also, when you click on the cart from the home page, it doesn't link to the checkout screen, you can only get to the checkout from within the products. how can i change that?

many thanks,
jo

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11 years 8 months ago #135875

Hi,
1. You'll be able to adjust your login box input width by using some CSS code like :

.hikashop_checkout_login_right_part input {
width: 20% !important;
height: 35px !important;
}

2. You'll probably find your solution through this thread :

You can edit the file administrator/components/com_hikashop/helper/cart.php and change the line:
echo '<div style="display:none;"><a rel="{handler: \'iframe\',size: {x: 480, y: 140}}" id="hikashop_notice_box_trigger_link" href="'.hikashop_completeLink('checkout&task=notice'.$url_itemid,true).'"></a></div>';


3. I used the "proceed to checkout" button of your cart module and I was correctly redirected to the checkout.

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11 years 8 months ago #136146

thanks, can you check the checkout button again? i can't get it to work at all now, it just goes to a blank screen. i'm about to go live with this site and i need to check a few things in the checkout before that happens, but i can't even see the checkout!

ta

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11 years 8 months ago #136159

If you get a blank age, please turn on the debug mode and error reporting options of the joomla configuration and try again. That should display an error message explaining what is the problem.

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11 years 8 months ago #136603

Thanks, i did that and this is the message it got:

Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 76 bytes) in /home/blackhil/public_html/libraries/joomla/database/driver/mysqli.php on line 567

any ideas how to fix this?

ta

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11 years 8 months ago #136619

That error means that the system is trying to load a lot of data in the memory and at some point your server refuses to allocate more memory to the process and just shut it off.
One thing you can try is to increase the memory limit setting of your server. That might just be enough.
But normally, that shouldn't be a problem on your website as the limit that you have (128M) is already high enough for normal uses. So either you have a lot of data in some table (like for example if you have several thousands of shipping methods configured) or some process is looping for some reason in the code of the checkout (hard to say what without more information).
Do you have a lot of data in some of the tables of your database ?

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11 years 7 months ago #138634

thank you -
1) i only have one payment method and one shipping method loaded (that i know of) at this stage. the problem with the checkout only seems to be with one product that i have set as a free pdf download. all the others that have a payment value will carry on through to checkout. why would that be? i have several knitting patterns that are free, and would like to know if i have done something wrong in the set up for them.
2) also, i still can't make the log in boxes shorter. where exactly do i need to insert the css that you gave me a few posts ago>

many thanks

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11 years 7 months ago #138641

1. We would need to know how you configured that product. Could you provide a screenshot of the options of the product ?

2. You can do like explained here:
www.hikashop.com/support/documentation/1...ize-the-display.html

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11 years 7 months ago #138648

sure can, screenshots attached. i have just set the price to $0.00, that may not be the correct way to do it?

thanks

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11 years 7 months ago #138653

i thought i had better add this one as well, there may be something in here i need to add / change?

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11 years 7 months ago #141453

Hi there,

Sorry for the delay! Your product seems to be well configured, do you still encounter this problem? If so, could you give us a link to the error page?

I can see you fixed the field size, it's already a good point!

Last edit: 11 years 7 months ago by Eliot.

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