PAGE PRODUCT DESCRIPTION FROZEN

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11 years 7 months ago #139798

universolen.com/administrator/index.php?...roduct&task=edit&cid []=28
hikashop Business 2.23
joomla 2.5.1
php: 5.4.4-14
MYSQL 5.5.31-0
Apache 2.4.6
FIREFOX 26.0 (same on other brothers)
All the pages in administration hikashop "product descriptions" are blank and frozen. And we could not close this page and go back to the dashboard.
The descriptions fields are ok in the hikashop-product table in db as you can see on the images of screen captures herein.
Very serious problem. It's the same on my local WAMP server on my computer.
thank you in advance for your help

Alain Frydman Webmaster for Solen Lejule

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Last edit: 11 years 7 months ago by solen2904.

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11 years 7 months ago #139835

Hi,

Which editor is your default editor ?
You can override the editor used in the HikaShop backend in the HikaShop configuration.
You can check if you don't have any specific javascript error in the webpage, maybe the editor does not load itself correctly.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 7 months ago #139862

Yes! I just changed the editor and it's working again. Un grand merci Gérome

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