Bug in customer notification email

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11 years 7 months ago #141205

-- HikaShop version -- : 2.2.3
-- Joomla version -- : 2.5.17

Hello,

I'm using Hikashop Business edition over joomla 2.5.17
When i change the status of an order (in the orders list or inside the order detail page)
and ask to notify the customer ,
The email and email subject is getting the translation directly from the
translation file instead of getting it from the override file...
This happens only on the "Order status notification" email
On all other emails the translation works great.

Can you please help solving this?

Thanks in advanced,
Yossi Golan

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11 years 7 months ago #141207

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 16
  • Thank you received: 0
11 years 7 months ago #141267

Hi,

Do you have a solution for this?
I wrote about this issue about a year ago
and there is still no solution.

Thanks in advanced,
Yossi Golan

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  • Posts: 26266
  • Thank you received: 4044
  • MODERATOR
11 years 7 months ago #141287

Hi,

Please do not repost for the exact same problem.
The other thread is still open, someone of the support team will make some tests, try to reproduce and see for a fix/solution.
But if we have duplicate posts, we will loose time and be less effective for the support.
So please understand that. I prefer explain this to you instead of just delete this duplicate thread.

Regards,

PS: There is no need to answer to this post.


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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