Hi,
Please do not repost for the exact same problem.
The other thread is still open, someone of the support team will make some tests, try to reproduce and see for a fix/solution.
But if we have duplicate posts, we will loose time and be less effective for the support.
So please understand that. I prefer explain this to you instead of just delete this duplicate thread.
Regards,
PS: There is no need to answer to this post.
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.