It should show message "out of stock".

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11 years 6 months ago #142232

-- url of the page with the problem -- : www.maple-crafts.com
-- HikaShop version -- : business version 2.2.2
-- Joomla version -- : 2.5.10
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,
I got informed by a customer about available quantity of some products shown on
product listing page and also I saw it by myself sometimes.

Well...it shows number "2" always inspite of already done setting number "0" to quantity box.
It sometime does happen. Why is that?

PS. sorry no pictures attached.

Thank you,
PKP

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11 years 6 months ago #142254

Hi there,

We will need more information to help you on this. A link to the product page and a screenshot of the product configuration page would help a lot. Is is something that always happens? You can also try to update to the last version of Hikashop (but make sure to have a proper backup before updating)

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11 years 6 months ago #144821

Hi,

I got pictures to describe my problem mentioned above now.

Well, it doesn't happen always but sometimes.

Number 2 was said on first opening this post. Last, it shows number 4 on one product, "blush".
Then number 1 as shown on attached pictures after an order was made by customer.

Since this online shop has been built, I usually make stock counting on a product by only using "unlimited" or "0"
in hikashop backend.
"Unlimited" will be remained in quantity box as long as I see a product in real stock.
Until I don't see it, "0" will be used.

PS. here is the link to that listing product page ( www.maple-crafts.com/index.php?option=co...ame=beads&Itemid=117 )

Thank you in advance for your helps
PKP

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11 years 6 months ago #145013

Hi,

Number 2 was said on first opening this post. Last, it shows number 4 on one product, "blush".
Then number 1 as shown on attached pictures after an order was made by customer.

I still didn't understood the issue that you are having ? how did you basically set the "quantity" option of your product, and how did it change ?

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