Product Title doesn't link to product details page

  • Posts: 137
  • Thank you received: 2
11 years 6 months ago #143113

-- url of the page with the problem -- : die-besten-weine-der-welt.de/index.php/DE/95-punkte-weine
-- HikaShop version -- : 2.2.1 business
-- Joomla version -- : 3.1
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : any

Hi, today called a very annoyed customer that was not able order. The problem is the following: when in category listing (I have activated title + image in system config), ONLY the link on the product image leads to the product details page, where the product then can be loaded into the cart. If the customer clicks on the product title in the category listing, this link takes him back to the shop home page instead!!!
You may want to test on above mentioned website.

This is very annoying for customers and I do not know how many customers I already lost by this behavior. Please help on how to correct this error.

THANKS in advance!

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11 years 6 months ago #143190

Hi,
1. Did you done some modifications through the file of the "product" view of your front-end template through the page "Hikashop->Display->Views"

2. Are you using any SEF module ? if yes can you disable it and try it again ?

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  • Posts: 137
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11 years 6 months ago #143312

Thanks, your hints brought me to the error. I changed the listing_img_title fiel of the view product to show the product title at the top and then showing the image. When I deleted this change and revert to the original version, everythign is fine.

However, I definitely want to have the title at the top and the image below and not vice versa. What would I need to include in the <!-- PRODUCT NAME --!> section to make the link work if I move this section to the top?

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11 years 6 months ago #143326

Instead of moving it at the top, move it just before the line:
<!-- PRODUCT IMG -->
Then it should work.

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  • Posts: 137
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11 years 6 months ago #143384

works perfectly. Thanks for the quick and professional help.

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