Hi,
I am sorry but I don't understand your question and your request.
To be more precise, I do not understand what is your problem.
And if you think that your configuration is right and want our point of view, the best will be to show us your configuration using screenshot.
But, the main point is to explain what is your problem 
Regards,
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.