Some problem with product display

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11 years 5 months ago #149955

-- url of the page with the problem -- : www.infoto.tw
-- HikaShop version -- : 2.3.0 essential
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.4.26
-- Browser(s) name and version -- : google chrom
-- Error-message(debug-mod must be tuned on) -- : Error_message

  1. When I click any product (see pic.1), the template was not correct display.
    {hikashop_social} didn't work.(see pic.2)
    when I disable Hikashop Social Networks Plugin, the template still not correct display.
  2. When I set different Characteristics with color, I choose B type to checkout(see pic.3), but the cart still pick A type.(see pic.4)

How can I fix them?

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11 years 5 months ago #149961

I just tested it and it worked fine, so can you :
- Active the Joomla debug mode ("Administration->Global configuration->System->Debug System/Language")
- Set the "error reporting" option of the Joomla configuration to "maximum"
- Test it again so that we can see if it display an error message through your product page.

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11 years 5 months ago #150060

At product display
the error message is:

Warning: require_once(/home2/cpmpcomt/public_html/archinfoto/includes/application.php): failed to open stream: No such file or directory in /home2/cpmpcomt/public_html/archinfoto/components/com_jcomments/classes/plugin.php on line 59

Fatal error: require_once(): Failed opening required '/home2/cpmpcomt/public_html/archinfoto/includes/application.php' (include_path='.:/usr/php/54/usr/lib64:/usr/php/54/usr/share/pear') in /home2/cpmpcomt/public_html/archinfoto/components/com_jcomments/classes/plugin.php on line 59

At cart display
there is no error message but with language
JROOT/language/zh-TW/zh-TW.com_hikashop.ini : 錯誤的行號是 2107, 2109
on the cart top
Strict Standards: Only variables should be assigned by reference in /home2/cpmpcomt/public_html/archinfoto/plugins/hikashoppayment/alphauserpoints/alphauserpoints.php on line 155

thanks your help

Last edit: 11 years 5 months ago by archinfoto.

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11 years 5 months ago #150062

When I switch off "Enable comments on products " form Jcomments to No at hikashop configuration.
It become all right.
But I need to use Jcomments, do you have any suggest ?

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11 years 5 months ago #150251

Hi,

Thanks to check if your version of Jcomments is up to date, and compatible with your Joomla version.
An alternative could be to use the HikaSop integrated comments system.

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11 years 5 months ago #150474

I have checked it. Jcomments is final 3.0.0 stable.
But still not work.

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11 years 5 months ago #150587

Hi,

The errors are Jcomments errors, not HikaShop.
So I think that you should ask to the Jcomments team why you have these errors.

Regarding the translation, thanks to check the language file near the error line in order to see if there is no double quotes missing or something like that.

For the alphauserpoint error, it's just a strict standard, probably a "&" to remove at this line, nothing important, that can be ignored for the moment.

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