Categories module dissapears

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : Starter 2.3.0
-- Joomla version -- : 3.2
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Chromium Versión 33.0.1750.152 (256984)

Hi, the thing is that I have created a joomla mode type Hikashop content, in order to show a category listing in left position, and everything seems to be fine. But when I click on any category in that list, the module itself dissapears.

Please help me.

Hi,

That's probably a problem in the Joomla options of this module, regarding the menu assignment.
The module seems to be restricted to certain menus, so you have to add the desired menu in the options.

Hi Xavier, thanks for answer.
But is not an issue regarding to menu option in Joomla module settings. Even thought I have created a manual subcategory option in main menu, and after that, I have assigned this menu option to the Hikashop category list module, and it dissapears as well, if I click on any element on it.

I would aprreciate your help with this issue.

Sure, you can test if you click on one of the categories to the left, you will see that the categories module disspears.
www.dadatecnologia.com/products

Hi, I found your answer a kind of confusing, and is not your fault. The thing is that I don't know how to resolve the issue.
I have deleted the Joomla modules, and content module in order to start from scratch. Even I have followed this tutorial: www.joomtemp.com/index.php/tutorials/hik...duct-categories-menu
But I have the same result!, the same problem, the menu dissapears when I click on it, I almost lost my mind please tell me what can I do to fix this.

Thanks in advance

Nop, it doesn't work, even I have deleted the module 789, I have unpublished the menu hikashop-menu-for-categories-listing and I have the same issue.

Edited.
Now I understand you, I have deleted the 789 menu item:
hikashop-menu-for-categories-listing

And the issue is still there, so, this is not causing the issue.

Please help me with this, is important.

Thanks in advance

Hi
Are there anything else that should I do in order to get some help?, do I have to pay or something? Tell me because this is quite important for me.

With my best regards,

David

Hi,

I will try to explain it clearly, the category listing module is enabled on the menu you gave us.
When you click on a category, it open the menu specified in the category listing module (last option on the left side).
So you have to edit the module assignment on that menu, in order to enable the category listing module.

Thanks, but I don't have any Jooma menu with the name "Categories Listing". I have the same settings of that image. Also, in products menu and sub menues, I have published that module. Even more, I have entered to your demo site and I have compared the settings and are the same... I almost lost my mind believe me.

No man, I did everything here:
www.hikashop.com/support/documentation/6...html#categories_menu
Regarding to the menu and the category module, and as a result, is a mess, take a look at this:
www.dadatecnologia.com/com-issuetracker-...nu-people/categorias

I don't know what to do.

Hi
Here are the screenshots of module and menu settings I have.

Thanks in advance

Uuuuuf, now I understand!, thanks for your patience, but why I don't have the categories in a dropdown menu each?

Is done, everything work fine now!
With dropdown I have set the same settings of demo site and is fine now. But let me tell you that I couln't imagine how to do that reading the option labels only, not at all.
But this extension is out of the box!
I want to say thank you for your help!