Styling issues with product view page

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11 years 4 months ago #153818

-- url of the page with the problem -- : farmakeio24.net/
-- HikaShop version -- : 2.2.2 essential
-- Joomla version -- : 3.2
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : all- newest
-- Error-message(debug-mod must be tuned on) -- : Error_message


Hello,
In my site, in product view, there some small problems. Example product: www.farmakeio24.net/index.php/hikashop-m...h-size-one-celluless
when you press "more info" system adds: #hikashop_show_tabular_description at the end of the url, so it becomes:
www.farmakeio24.net/index.php/hikashop-m..._tabular_description . So there are the problmes with my page:
1) Pressing "more info" should open the full description of the product, though, nothing happens. Page just kees showing the related products.
2) Only if I press the full description manually, get on the top of the page again and press "more info" again, then it scrolls down to the full info tab (like an anchor link).
3) Characteristics tab doesn't work. It works only if I press it on the first load of the page. If I press the Full Description tab afterwards, it will open the appropriate tab but I will not be able to open the characteristics tab again.

One more, quite serious problem is that nowhere in my web site I can't have the lightbox effect when a product is added in the cart - only the cart module is updated. This has the negative impact that if a buyer scrolls down the page he can't see the shopping cart module, which is on top of the left column. So if the byuer presses "add to cart" to buy a product it is not so obvious if the product was actually added to his cart.
Thanks once again for your support.

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11 years 4 months ago #153824

Hello,

1. Can you show me through some screenshots, what is the "more info" button that you are talking about ?

2. 3. Did you done some modifications through the files of the "product" view via "Hikashop->Display->Views" ? if that's the case, can you remove them and try it again ?

Regarding products which are added to the cart, you can use the "After a product is added to the cart" option through "Hikashop->System->Configuration->Main"

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11 years 4 months ago #153960

Hello,
First of all thanks for the response.
Here are the screenshots of product url: www.farmakeio24.net/index.php/hikashop-m...ower-health-size-one

On the first time page loads is as you can see it on screen1.jpg
Pressing "More" link does nothing. I can open the "Description" and "Characteristics" tabs manually though. If I press characteristics it opens, but I go to description, I can't open characteristics tab again.

As you can see on screen2.jpg, with description tab open, if I scroll-up to the top of the page and press "More" link it scrolls down to "Description" tab, which obviously what it should do.

What is the file of product page? I don't recall if I made any changes to this file but I can restore the original one and see.

Thanks again for your help! :D

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11 years 4 months ago #153963

Hi,

The file for that view is "product / show_tabular".
Indeed it seems that your tabs are broken.

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