Hi,
The HikaShop team is currently at the J & Beyond.
Support might get delayed during that time. Thank you for bearing with us !
Sorry but, we said that the support will be delayed and it is currently the week end (and we are still in Germany).
Please be patient
Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.
Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.