Problem with category links in home page thumbnail

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11 years 3 months ago #159554

-- url of the page with the problem -- : www.farmakeio24.net/
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,
I updated my hikashop to the latest version, but seems like now that links to the inner categories are somehow produces in a different way and are not working.
If you see at my screenshot (1.png), getting mouse over the first thumbnail of my category shows a working link to this category, and this is the only thumb/link that works right - www.farmakeio24.net/index.php/category/2...ta-pathisi-katastasi
If you see my second screenshot (2.png), the link of the second thumbnail is not working (same think happens with all the other thumbnails) - www.farmakeio24.net/pharmacy-farmakeio
What could this be?
Thank you for your time.

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11 years 2 months ago #159574

Hello,
Can you :
- Go to "Hikashop->Products->Catagories"
- Use the "Rebuild" button
And try it again.

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11 years 2 months ago #159743

Nope... :(
Same problem.

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11 years 2 months ago #160175

Anyone to help on this???
I can't make it work and is very bad for a live e-shop. It is a very serious problem considering that makes accessibility to the content of the site more difficult. We are spoiled to our customers. :(

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11 years 2 months ago #160295

I would say that it's maybe because you entered an invalid canonical URL in your categories.
Edit your categories via the categories listing and check that the canonical URL setting is either empty or set to a valid URL of the category.
Otherwise, try to turn off the "Force canonical URLs on listings" option of the configuration.

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11 years 2 months ago #160310

Hello,
First of all thank you for your answer.
What do you mean by invalid canonical url. All of the canonical urls are in latin characters, without spaces, only with "-" between the words.
In any case, I switched off both Joomla's SEF friendly URLs setting and all the SEF settings of Hikashop and worked.
Is there any other way to make it work with friendlier URLs?
Thank you again.

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11 years 2 months ago #160317

Hi,

The URL that you enter in the "canonical URL" field of the products need to be a valid URL. By that, I mean that if you enter it in your browser, it will display the product page. If that's not the case, then the URL is not valid and can't be used as a canonical URL. If unsure, leave the caonical URL field empty and you'll be able to use the SEF URLs options.

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