Update Characteristics broken?

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11 years 2 months ago #160835

-- url of the page with the problem -- : www.buffalobuckscoffee.com/products/coffee/product/1-sample-1
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 3.3
-- PHP version -- : 5.4
-- Browser(s) name and version -- : all browsers

When I added a characteristic, it showed up in the back end but not the front end. Here is a tutorial showing the problem. You can skip to the 2 to 3 minute mark: www.youtube.com/v/Q3eEFvBxsLY&start=120

Thank you

Last edit: 11 years 2 months ago by sedonasky.

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11 years 2 months ago #160862

Hi,

That's normal. You need to click on the "manage variants" button of your product. That will display you a listing of all the variants of the product. And you'll have a new button in order to add the new variants to your product.
After adding the new variants, you'll see the new value in the dropdown of the product page.

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  • Posts: 63
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11 years 2 months ago #161004

This seems to be a much faster solution that I just discovered:

Just entirely remove all the characteristics, Save the product, then add them back again (with the updated characteristics), then click Save again.

My method took seconds without any bugs. I tried your method below and found it very difficult.

Thank you

Last edit: 11 years 2 months ago by sedonasky.

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11 years 2 months ago #161033

Yes, your method is possible as well. The problem is that if you customized each variant (for example to set a price, a description, etc for each variant), it will be much faster to add a few variants than regenerate all the variants and then have to reconfigure all of them one by one. But yes, if you didn't customize your variants, your method is faster.

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