Variations or misunderstanding? Please help!

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sashco
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11 years 2 months ago #161181

If I have a product, that allows people to customize it with the year, and the state they live in, does that mean I need to create hundreds of variations? It seems to create an unlimited amount of variations which makes it difficult to maintain. I am in the process of building a new site and it's my first experience with a cart making it this difficult.

So, to make it clear, using a T-Shirt as an example:

They can go to a product which is a blank white t-shirt. They can add the year, which will change the price, and they can add the state, which would change the price, and they can add a button or something, whatever, and that also would change the price.

Currently, when I do this under characteristics, it creates an unlimited amount of products, which it appears I would then have to go in and manually edit the prices for every single one, so if I had 10 options for a custom product, I would have thousands of edits...

I am either misunderstanding this, or this is the worst way to manage product variations.

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nicolas
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11 years 2 months ago #161224

Hi,

There are three ways to handle product attributes.
If you have a huge number of combinations possible, using characteristics is indeed the worst way of doing it as it will create one variant per combination and you'll have to set the price for each variant.
Another way is to use options. Each value of an option can have its own price which is added to the price of the product. You can see an example of that here:
demo.hikashop.com/index.php?option=com_h...ow&Itemid=91&lang=en
That way, you can already greatly reduce the amount of work to setup the product since you don't need to set the price for each combination of attribute, but only for each choice and then the system will sum the options prices with the product price automatically based on the user selection.
A third way is to have custom item fields (you can create them via the menu Display>Custom fields. These can be anything. Dropdowns, textareas, upload of file, etc and you can apply them to all the products (restrict it to a category or not if needed) at once. So you can even further reduce the amount of work necessary to setup the products. The thing is that custom fields cannot change the price of the product by themselves and require that you develop a price quantity calculation override plugin to set the price the way you want based on what the user entered/selected in them. It's the most flexible of the three and faster to configure but require a bit of programming. You can read more about that here:
www.hikashop.com/forum/4-how-to/869137-i...-pricing.html#161212

So basically, it's a question of using the right tool for the right job.

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sashco
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11 years 2 months ago #161442

Thanks for your answer Nicolas. I'm going to look into it and see which option is best.

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sashco
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11 years 2 months ago #161639

I have noticed that options does not update the price automatically. Is that a setting somewhere that I need to turn on? Also, quantity on the cart or product does nothing; there is no way to adjust quantity.

Last edit: 11 years 2 months ago by sashco.

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nicolas
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11 years 2 months ago #161665

Hi,

1. It works fine on our end. It would mean that either there is a javascript error on your page or that some of the files of the product view have been incorrectly modified breaking the options system.
We would need a link to the product page with the problem to be able to tell you.

2. Same for the quantity field, we would need a link to the page.

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sashco
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11 years 2 months ago #162000

I will send you a PM with a link (it's password protected)

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nicolas
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11 years 2 months ago #162050

Hi,

For the quantity fields, the issue comes from the CSS of your template.
Remove the code:

select, textarea, input[type="text"], input[type="password"], input[type="url"], input[type="email"] {
-webkit-box-sizing: border-box;
-moz-box-sizing: border-box;
-ms-box-sizing: border-box;
-o-box-sizing: border-box;
box-sizing: border-box;
background: #fff;
border-color: #bcbcbc #dadada #e5e5e5;
border-style: solid;
border-width: 1px;
color: #777;
font-family: Arial,sans-serif;
padding: 12px 20px !important;
max-width: 100%!important;
}

from the file /templates/gk_instyle/css/joomla.css and it will display the quantity field.

All the products of the link you provided index.php?option=com_hikashop&view=category&layout=listing&Itemid=973 didn't had any option. So I couldn't check the problem. Please provide a direct link to a product page with a product with an option so that we can see the issue.

The following user(s) said Thank You: sashco

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sashco
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11 years 2 months ago #162410

Thank you, I will check this, and see if it messes with the rest of my template.

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bludove30
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11 years 2 months ago #162444

I tried using custom fields as an option on a web site I'm developing, however the drop down menus do not appear.
209.67.23.168/~kbkakes/index.php/shop/product/1-kake-pop-kit . I have checked all my configuration and don't see what I am doing wrong. I have the business version of Hikashop. Please help.

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Mohamed Thelji
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11 years 2 months ago #162456

Hello,

I tried using custom fields as an option on a web site I'm developing, however the drop down menus do not appear.
209.67.23.168/~kbkakes/index.php/shop/product/1-kake-pop-kit. I have checked all my configuration and don't see what I am doing wrong. I have the business version of Hikashop. Please help.

I just checked your product page, and your custom fields are correctly displayed, did you solved your issue ?

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bludove30
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11 years 2 months ago #162563

I solved one issue but now I have another --

If you view - the product listing page, it shows the custom field options and add to cart button. However, I just want people to see the item and click to learn more details. I don't like all the options being on that page b/c it makes it look messy. I would rather have a "Choose Options" button here.

I had originally set up the products to have characteristics / variants but when I added a 2nd color choice I got an error message telling me that it would crash the site. So then I read this post and decided that using custom fields was the better way to go. However now I have the new issue of the display. Whereas, using variants / characteristics I did not have that issue and it worked like I wanted except that when the order was placed there was no indication to the customer of what characteristics they had chosen -- they didn't show up in the cart like the custom fields options show up.

Hopefully all of this makes sense. Any help you can provide would be great.

Thanks!
Lisa

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