Email with Download Link

-- url of the page with the problem -- : www.jolynntoma.com/services-2
-- HikaShop version -- : 2.3.1
-- Joomla version -- : 2.5.22
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : Firefox 30.0
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello - I have a product with a file. I would like the file to be downloadable after checkout. My customer receives the "Your order No. F5 is now created at www.jolynntoma.com/ " email, but the email with the actual download link does not arrive. What could cause this?

Hi,

The email with the link is sent only when the order is confirmed.
So if the mail is not received, that's potentially because the order has not been confirmed, so the payment has not been made.

I have it configured with Paypal, and I am taken to Paypal for payment. Is Paypal supposed to report back that the order is confirmed? How do I configure this?

Even after Paypal checkout the email with link is still not sent.

Thank you,

Hi,

Yes PayPal must return the payment status in order to allow HikaShop to update the order status and then send the email with download link.

Are the orders correctly changed to "confirmed" status ?
If not, thanks to check the PayPal payment method settings and check if the confirmed status are correct.
Enable the debug mode, process a checkout and then in Configuration > Main > Files, check the content of the payment log file to see if there is any returned error.

Here is documentation about paypal:
hikashop.com/support/documentation/integ...nt-paypal-error.html

Hi thanks - here is the error that I am seeing in Joomla Log. I have check all the other suggestions to the best of my ability and all seems to be checking out as required. But why would the logs be showing this error:

[28-Jul-2014 10:09:19 America/Chicago] PHP Warning: Invalid argument supplied for foreach() in /home/jtoma/public_html/jolynntoma.com/media/com_hikashop/mail/order_creation_notification.text.php on line 78