Popup for adding products to cart doesn't show up

  • Posts: 44
  • Thank you received: 2
11 years 1 month ago #165180

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : 2.3.2 Business
-- Joomla version -- : 3.3.1
-- PHP version -- : 5.4.30
-- Browser(s) name and version -- : All popular browsers (OS X)
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hi,

The popup/lightbox doesn't show up after adding products to the cart. At the same time a couple of things happen:

  • The cart is updated successfully, so that's ok
  • There's no lightbox visible
  • Scrolling down the site doesn't work anymore
  • Console shows an error: Uncaught TypeError: Cannot read property 'x' of undefined - modal.js

Other lightboxes also don't work (for example selecting an address at checkout).

Any help is appreciated!

Thanks, Jelger

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11 years 1 month ago #165213

Hello,
I just tested it on my end and it's working fine, your issue is probably coming from your JavaScript error, can you give us link toyour website so that we can directly test it ?
Thanks.

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  • Posts: 44
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11 years 1 month ago #165268

Of course. Have sent you a DM with credentials because my site is currently hidden from the public.

Regards, Jelger

Last edit: 11 years 1 month ago by praes.

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  • Posts: 12953
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11 years 1 month ago #165269

Hi,
Can you test it with one of the Joomla default templates ?
Thanks

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