Not receiving response notifications

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11 years 1 month ago #166193

-- HikaShop version -- : 2.3.2

Hi -

I'm not receiving email notifications of when my posts are replied to for some reason.

Thanks.

Last edit: 11 years 1 month ago by mindspyder.

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11 years 1 month ago #166220

Hi,

Are you talking about the notifications of answers on our own forum on hikashop.com ? I've done a test just to make sure and it's working fine.
Maybe the email notifications went into your spam folder or were rejected by your email server or something ?

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11 years 1 month ago #166264

Yes that's what I'm talking about.

I did not receive the test you sent.

I have checked the spam folders on my local machine as well as the server, nothing there...

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11 years 1 month ago #166284

Hi,

Report for emails from the HikaShop forum:
August 2 : 3 emails sent
August 1 : 4 emails sent
July 31 : 1 email sent
July 30 : 1 email sent
July 28 : 2 emails sent

Total: 11 emails (for 11 forum replies).

Other report.
July 28 : 2 emails received

Report of last mail.
Sent August 2 at 22:44

Passed CLEAN, <forum@hikashop.com> -> <xxxxxxxxx@xxxxxxxxxx>, Message-ID: <4f21be56f3f5146e161f0926e51a04b6@www.hikashop.com>, mail_id: 7-xSkXX1ubBm, Hits: -2.001, size: 1798, queued_as: 88F1C22B02, 3629 ms
88F1C22B02: to=<xxxxxxxxx@xxxxxxxxxx>, relay=mail28.webcontrolcenter.com[216.119.106.55]:25, delay=1.6, delays=0.07/0/0.85/0.63, dsn=2.0.0, status=sent (250 OK)

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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