product information not showing

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11 years 1 week ago #169357

-- Error-message(debug-mod must be tuned on) -- : ReferenceError: Hash is not defined
TypeError: SqueezeBox is undefined

Hi,
I am using hikashop to create my online store and I am developing it in my localhost.
Each menu item in my store references a category consisting of several sub-categories. Each sub category also includes several products. Up to here I have no problem in showing the categories and products. But the problem begins when I click a product name to view its information. In this case no information is being shown! I have entered some description for each product but nothing is shown!
I also have checked the product url. The url also seems to be right, something like:
http://localhost/site/index.php?option=com_hikashop&ctrl=product&task=show&cid=4&name=pro1&Itemid=121

The cid and Itemid in the above url are matched with my product information, but the page still doesn't show the item details! I am wondering why?!

The error message I receive in console is:
ReferenceError: Hash is not defined
TypeError: SqueezeBox is undefined

Any offers will be appreciated.

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11 years 1 week ago #169359

Hello,
What do you exactly mean by "No information is being shown" ? if you're having a blank page checking the documentation will probably help you :

A blank page does not help us to determine what could be the problem so if you get a blank page (an entire white screen without anything written on it), please make sure that your PHP configuration enables you to see errors and if not, edit your php.ini file and search for the string parameter display_errors.
This parameter should be turned On : display_errors = On.
If it's not the case, please edit your php.ini file, modify this line, save your file and then restart your server and try again to install HikaShop. You should not see a blank screen anymore and the error message will help us a lot to fix the problem.
If you can not see any error, please try to install HikaShop via FTP, it solves more than half of the installlation issues.

The following user(s) said Thank You: starfish

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  • Posts: 13
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11 years 1 week ago #169505

Thanks for your help,
I finally could find the problem. The problem was that the hikashop style was not matched with my forced template. By changing my template style and adapting it with hikashop styles I finally could solve the issue.

Thanks again for your help

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