Hikashop drop template on only obe Url

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11 years 1 week ago #169813

-- url of the page with the problem -- : classiquewine.dk/shop
-- HikaShop version -- : 2.3.2
-- Joomla version -- : 3.3.3
-- PHP version -- : 5.5.12
-- Browser(s) name and version -- : Google chrome
-- Error-message(debug-mod must be tuned on) -- : none

Hello

On this site classiquewine.dk/shop the shop has dropped the template, there is working on all the other sites, also on the product overview.
It's suddenly happens for a few days ago.

Have you any idea aboout what is happend?

Best regard

René

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11 years 1 week ago #169816

Hi,

Could you set the error reporting level in the Joomla configruration to "maximum" ?
I think that this will display an error which is causing this issue.

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11 years 1 week ago #170000

Done, I have also tested it by adding a new url in the menu but its the same, problem there..

The fail:
Fatal error: Call to undefined function ImageCreateFromJPEG() in /var/www/vhosts/classiquewine.dk/httpdocs/administrator/components/com_hikashop/helpers/image.php on line 819

Last edit: 11 years 1 week ago by holmmedia.

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11 years 6 days ago #170009

Hi,

This is not a HikaShop issue, it's because you don't have the PHP GD library enabled, or it's enabled but the option to manage jpeg files isn't.

You can do a search on the web, and you should find a lot of related issues. :)

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