Product contact email

-- url of the page with the problem -- : teszt2.honlapkeszitespecs.hu/
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 2.3.6

Hi!
I have attached a screenshot of the email settings of the site.
My problem is, that I am not getting emails when I fill out the product contact form.
As I got is, it should go the email: This email address is being protected from spambots. You need JavaScript enabled to view it., but I am not getting anything.

Thanks!

Hi,

Are you receiving the Joomla emails like the user registration one ?
We are using the Joomla email system so this issue come potentially from your email settings in Joomla.

Are the emails regarding the order creation working fine ?

Hi Xavier!
Yes, I receive all the emails regarding the order creation, that is why I 've found it strange that I do not get any from the product contact. I though I have to set is somewhere else.

Hi Xavier!

I have just noticed, that the registration activation emails are not coming through either.
I have attached the setting on my global config and on the hikashop config page.

Hi,

Do you have edited the view "product / contact" ? Or it's the default view content ?

If it has been edited, thanks to backup you modifications and reset the content of the view.
Else, we will need a backend and FTP access in order to help you.
You can provide the access via private message or via our contact for, thanks to give the url to that topic in the message.

Hi,

The mail sending works nicely, but we want to make the sender name and address "dynamic". (When someone fills the form, his/her name should appear in the from field in our inbox.)

Hi,

If you are talking about the contact form which can be reached via the "contact us ..." button on the product page, if the customer is logged in so we already pre-fill the fields.
Do you have registration enabled, edited the view "product / contact" ?

No sorry, I'm talking about the email "header". All "contact us" email has the same sender name and address. In this way if a costumer calls us whether we get his messege, we have to open every single email to check for his name.
It would be nice if the "contact us" email had the sender name and address of the person who filled the form.

I hope you understand my question. Thank you!

Hello,
To do that, you'll have to directly edit the code of your emails via "Hikashop->System->Emails".
Also, checking that thread will probably help you : www.hikashop.com/forum/orders-management...le-email.html#143848

Hi,
I checked the code (Preload version) in the settings, but I found nothing that refers to the email subject.
Could you please provide me some additional information?
Thank you!

Hi,

You have to edit the contact_request email, and in the preload part add the code at the end.
The code will be something like:

$mail->from_email = $data->user->user_email;
$mail->from_name = $data->cart->billing_address->address_lastname;