Not all sub-categories will be displayed

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10 years 11 months ago #174416

-- HikaShop version -- : 1407241754
-- Joomla version -- : 2.5.24 Stable
-- PHP version -- : 5.3.3-7+squeeze17

Dear All,
There are several sub-categories on the site, but not all of them will be displayed:
URL under the sub-category from the visitors, but the list of categories you see. :ohmy:
What could be the reason?
Thanks

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10 years 11 months ago #174477

Hi,

Sorry but I don't understand you problem.
Could you please give us more details and/or screenshots ?

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10 years 11 months ago #174484

Xavier,
of course!

I click on 'Product Categories', I can see the categories. So far so good. (0. kep.jpg)
For example, click on "photo wall calendars embroidered table /Hungarian:' Fényképes fali-, asztali-, hímzett naptár'/" in sub-categories: (1. kep.jpg)
"13-sheet calendar" /Hungarian: '13 lapos naptárak'/ (2. kep.jpg)
I click and see: category, URL: subcategory. (3.jpg)

***The (Hungarian) example (Fényképes bögre, korsó, díszkorsó) Photo mug, mug, gift mug and T-shirt and Photo (Fényképes póló) categories are subcategories too, but there is no problem.

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Last edit: 10 years 11 months ago by b_sz.

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10 years 11 months ago #174519

Hi,

Please give us screenshots of the menu settings (hikashop part) and the settings of the associated module of this menu.

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10 years 11 months ago #174587

Hi Xavier,
send!

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10 years 11 months ago #174684

Hello,
If you are using a SEF module / SEF options, can you disable it and try it again so that we can know if it's coming from it ?

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10 years 11 months ago #174705

Hello Mohamed,
all SEF option "NO" to the same problem: some subcategories are not displayed.

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10 years 11 months ago #174893

Hi,

The problem is that either you don't have any alias in your category or you have an alias which starts with a number for it.
To avoid the issue, either make sure that the alias doesn't start with a number when you edit your category, or turn off the "remove categories and products id in URLs" option of the HikaShop configuration.

The following user(s) said Thank You: b_sz

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10 years 10 months ago #175501

Nicolas
Thank you also for your help.
The problem does not come out all the completely collapsed and the registration form is brought into view by category ... :blink:
The solution was to restore the old backup.
So everything is working again, no problem.

Thank you everyone that tried to help !!!

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