adding a characteristic does not work

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10 years 10 months ago #175441

-- url of the page with the problem -- : very-fashion.nl/index.php/nl/hikashop-me.../5-rose-leather-belt
-- HikaShop version -- : HikaShop Starter: 2.3.3
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3.29
-- Browser(s) name and version -- : chrome 37.0.2062.124 m
-- Error-message(debug-mod must be tuned on) -- : none but also no result

For a client a want to install a demo version of hikashop (starter edition) to get them convinced to use this system for their shop in future.

While adding a product and images seem to work fine , adding a characteristic like colours or any other does not work whatever I do: ...

Please help :

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10 years 10 months ago #175443

Hi,

What problem do you have with the characteristic ?
Make sure that you add the possible values in your characteristic before adding it to the product.
Then it should work.

Regarding your display questions, I checked your link but it is very different from your screenshot.

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10 years 10 months ago #175578

Hi again,
first of all sorry: I messed up with a wrong screenshot.

My problem (better clients problem;-) is that if we try to add a new characteristic to a product:

1. select and open product
2. press the +add btn

Then a window opens...and we want to add a second color - say 'red'
and then: neither on the GO or +OK btn happens anything except at +OK a popup saying 'make choice'
But there is no choice :(

I am new to hika shop as I never used it before (in earlier joomla versions mostly virtuemart or other) so I am desperate looking where I go wrong?

I also would be glad to give you a temporarily access to the admin of the site. (in cae: by private message or mail?)
In

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10 years 10 months ago #175619

ai ai ai - shame on me!

I overlooked to make a value first:
Menu: products/characteristics/new...

:oops:

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